Are You in the Business of Fulfilment?

Engage with fulfilment peers during this one-day virtual event

Last week we couldn’t contain our excitement about uAfrica, the specialists in smart shipping and multichannel product management, joining our event. This week we thought that we would tell you a little more about the event. What can you can expect and what is going to be covered at the virtual summit.?

As you might already know, ECOM20/20 has been our long-running event. It has established itself as one of the most well-known eCommerce events in Southern Africa. We have had some of the biggest movers and shakers in the industry grace our stage and share their expertise. 

With the COVID-19 pandemic sweeping the globe, eCommerce companies all over the world had to scramble to swiftly pivot their fulfilment processes. They also had to make swift changes to the way that they run business. 

The Fulfilment Summit Was Born

With this in mind, we decided to create a virtual event, as part of the eCommerce series to focus solely on fulfilment and all of its aspects.

We will be bringing together the top experts in the field, with interesting case studies. They will be discussing how they have effectively rolled out a successful fulfilment strategy, where they failed, and the lessons they learnt. More importantly, how did they eventually succeed?

The event is going to look at how effective fulfilment strategies can streamline the customer journey. How can companies can ensure that this touchpoint will surprise and delight all the way to delivery? 

Key Fulfilment Topics

The event is going to cover topics like:

  • The critical importance of logistics when your only human-to-human interaction is upon delivery;
  • The importance of tracking and traceability in your customer strategy;
  • Leading innovative change through automation;
  • Reverse logistics. Minimising costs and rationalising the returns process.

So, whether you provide solutions to practitioners in the field, or whether you yourself are responsible for fulfilment, this virtual event will be packed with information and networking opportunities. 

If you would like to be strategically placed in front of fulfilment decision makers, speak to us about a sponsorship opportunity. We can assure visibility in the run-up as well as during the event.

Should you be a practitioner in the field, register today for only R230 and gain practical, useful insight into tried and tested fulfilment strategies. 

Looking forward to seeing you there!

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